POLICIES

Communication Preferences

You control the emails you receive from KeyGuard. Here’s what we send and how to change it.

Emails we send

  • Order emails: order confirmation, your license key and activation instructions, and payment receipts. These are needed to deliver what you bought, so they are always sent.
  • Support replies: answers to questions you send us.
  • License reminders (optional): a notice before your antivirus or VPN license expires.
  • Offers and new products (optional): occasional deals on security software.
  • Security tips (optional): short guides to help keep your devices safe.

How to change your preferences

  1. Unsubscribe link: every optional email has an “Unsubscribe” link at the bottom. One click stops that type of email straight away.
  2. Ask us: email contact@keyguard.store or call +1-866-558-4109 and tell us which emails you want or don’t want. We’ll update your settings within one business day.
  3. Change your email address: if you have an account, update it in My Account, or ask us to do it.

Unsubscribe from everything

If you unsubscribe from all optional emails, you’ll stop receiving offers, reminders and tips immediately. You’ll still receive emails about orders you place, because we need to send you your license key and receipt.

Your privacy

We never sell or share your email address for others’ marketing. Read how we use your data in our Privacy Policy.

Need help?

Phone: +1-866-558-4109 (Mon–Fri, 9 AM–6 PM US Eastern) · Email: contact@keyguard.store · Or use our Contact Us page.

Need Help With An Order Or A Key?

Questions about an order, a key or activation? Our team replies within one business day.